Deliveries apply to the UK and Northern Ireland only. Excludes Republic of
Ireland, Europe, USA and the rest of the world.
1st Class - £3.75. Usually 1-3 days (Not Guaranteed)
Next Day Special Delivery - £7.49
Subject to stock availability orders placed by 12:00 Midday can be
despatched for next day Special Delivery.(If items are not in stock a
message will be displayed when adding items to your basket.) (Excludes
Saturday, Sunday & Bank Holiday deliveries. Orders placed on Friday by noon
are guaranteed to arrive on Monday, orders placed on Saturday or Sunday are
guaranteed to arrive on Tuesday.
PANIC FRIDAY - £12.49
Subject to stock availability orders placed by 13.00 can be despatched for
Saturday Delivery. (If items are not in stock a message will be displayed
when adding items to your basket.) (Excludes Good Friday).
If you are not going to be at home please provide an alternative delivery address. This will save you from having to collect your parcel from your local post office/courier.
Returns
Return Policy for broken or defective items:
If an item reaches you in less than satisfactory condition, please e-mail us immediately. We reserve the right to determine whether a credit or replacement is due. (Faulty items must be returned within 30 days of receipt.)
Wrong Delivery Address Supplied By Customer: It is company policy that the Big-Birthday cannot be held responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customer.
